Eat Shit and Die
You know who you are. You wear the mask of cooperation and friendship hiding a face of deceit, envy and frustration. You smile, you promise, you talk too much, you are in a hurry. It's no accident you have a saw in your pocket when we crawl out on the limb. To all of you...Eat Shit and Die ! To you, who surface everytime we come up with a new product or activity, find your place on our roster.
You go to Europe to race with us and conspire to copy our racing frames. You tell our suppliers we have authorized the release of proprietary parts to you. We airfreight you turbos and you never pay for them. You take our parts , copy them and then return them saying they were no good. We build prototypes for production approval and you have them copied by other firms or even better yet you sell them and never pay us at all. You borrow turbo kits from our clients, tell us you want to buy them but need tech info, then you copy the parts and tell the world you are the new savior. You order parts, stop payment, run your dyno tests and send us back beat up used parts. We sponsor your bike, tune your bike and find out our name is nowhere to be found on the entry or when the record is set. We go to the awards dinner when you set two world records after we spend thousands of dollars and driving thousands of miles getting the record and you don't acknowledge our presence. You remove our decals from our products when we aren't around. You set a 200 mph record and our name never appears on your turbo web page.
You
order parts for a custom turbo application and get "investors" or
"sponsors" money to order parts from us. We provide finished parts and
raw parts for your own fabrication and to our knowledge you did
nothing. You then demand we refund your money because your "investors"
were going to have you "put in jail" and you said send the money and
then you will return the parts. We said return the parts and we will
refund for what has not been damaged or altered. You never return the
parts. For the next decade you rant about what crooks we are. We keep
our mouth shut about it and let you rant.
We find out you are advising people not to do business with us so we call you up and ask since we've never had any dealings with you it would be better to either keep quiet or call us up first before you spread rumors. We then remind you we know all of your three previous employers whom you left under less than favorable circumstances and also know people with whom we know have had bad business dealings with. We invite you to stop by and discuss these issues since you are local. You decline. John N.
We
contacted you to purchase some high end electronics because
you were supposedly the local expert...And, since you were half an hour
from our
shop, communication should have been easy. There was no communication.
Zero. We forked over the money and after
five months of excuses and no delivery, mainly blaiming supplier
issues, we made one simple phone call and found the parts we ordered
were
in stock both in the Cosworth USA and UK offices. A visit
with the
President and now CEO of Cosworth Hal Reisiger quickly cleared up
things regarding your business and practices. A few more phone calls
found a long trail of lies, excuses, overbilling, and non-delivery with
a range of clients. Bad business practices and pre-payments to float a
failing business. We took a partial refund after a deduction for some
ill-fitting, subcontracted, wiring work and moved on.
You
order expensive special order parts , and try to cancel the order after
we have eight weeks of labor and thousands of dollars of parts tied up
in the effort. You beat up our parts because some other custom part
interferes and then return them threatening us unless we refund all
your money. You call us up and demand we change our designs to your
specifications even though you've never made any parts and aren't aware
of the expenses involved. The race is over you steal the parts and head
for Canada. Your "expert" hooks up things wrong and you try to blame us
for your mistakes.
A customer says he’s going to build his own turbo and
wants us to order him a turbo. He chooses the wrong one. We order it
anyway. One year later he can’t get it done by conning his “friend” to
do the work for free so he asks us to build it “his way”. We do. He
then sees our design and wants it changed to "our way". We did. He also
took it upon himself to take down the license plate numbers of three
out of state bikes we had in our shop. He threw a fit when he saw we
were working on bikes like his but not his exclusively. He tracked
these people down and told them RB Racing was tearing up their bikes
doing wheelies and loaning them to customers (the bikes were never
operated) for the sole purpose of spite. The people came in unannounced
one Saturday and pulled their bikes and tried to sue us for not
finishing their
bikes even though they had not paid. They also wanted additional work
done for free and even told us they would take our fixtures back to
Colorado and build our parts for us. They announced they were going
to “own” our business. They got nothing, zero, zip, from us. We were
out eight weeks
labor and fabrication. We let the original customer, Mike Chestnut,
ride his ZX-11 RB
Racing Intercooled EFI Turbo around the block and then disabled it as
he was moving to Tennessee. He was amazed how “perfect” it was. We told
him he could have the missing parts when he owned up to what he had
done and pay for any losses we had. He was a coward and did
nothing. He sold the bike to a friend of ours to avoid dealing
with us, who paid us for the
missing parts, getting a $17,000.00 motorcycle for $6,000.00.The bike
ran 210 mph on it’s first pass at Maxton. The seller, Mike Chestnut,
was there to see “his Bike”. Last seen after collecting a large
insurance settlement for being run over by a double dump truck/trailer
in California, Mike was chroming parts for pinball machines in
Gallatin, TN...Does he have a chrome shop...no he doesn't. We were
happy to hear later on that he lost his left leg in another motorcycle
accident..and were glad it was his left shifter leg. Acting as a
middleman for chroming is safer than motorcycles for him. He used
to laugh about how he was charging people $400.00 to ground one wire in
a GPZ750 turbo ecm. Cosmic pinball got him. Karma. In the finality of
this "what goes around comes around" Mike hit a turkey vulture on a motorcycle
in 2016 and was killed. We hope the turkey vulture survived.
You call us up to complain about a product that is
not ours. We explain we have nothing to do with it at all. You tell us
you are filing complaints with the Better Business Bureau, a complaints
board, and various national internet communites. We suggest you go back
to school, take a course in logic, learn about decision matrices and
figure out that, if we are not part of the equation, we have nothing to
do with whatever you are talking about. We then get a phone call that offers to clear our name in this matter for $1,000.00. Ha!
We give you 5MB of software, 40 pages of
instructions and you think screaming at us will cure your inability to
read or study. You run leaded fuel thru the O-Sensor then complain to
us that: a. Your O-Sensor is "bad". b. Your bike runs poorly. We give
you free this and free that totaling about $3,000.00 and then you stiff
us on a $50.00 bill to cover the shipping. You build billet parts, call
us up wanting to sell our exhausts...We lend you
some parts for photography and testing and you never call us or return
our calls, then copy the parts and refuse to either pay for or give
back the missing items...Money is your God and He can turn on you
faster than you think.
You order one of our turbo systems which takes
several months of work and then several days just to pack and
prepare paperwork for international shipment. You transfer the
funds, but when it comes time to ship you want to cancel. We inform you
you will lose 100% of your money if you do not provide a credit card
for the shipment costs. We ship the parts and when they arrive on your
end you refuse to pay the customs duty. We again inform you if the
parts return you are again liable for the shipping and there are no
refunds. You pay. Some things just aren't worth the hassle.
You order a specialized racing exhaust. We advise you
it will be too loud for street use and that one of our regular exhaust
systems with a baffle would be a better choice. You insist. We
ship..You run the exhaust, put it on two dynos looking for magical
horsepower and do not find the "117 Horsepower you think you should
get"...on a basically stock motor. You whine and complain about how you
did not get what you thought your expected 117 Hp...We ask you if the bike
runs better, faster and is more responsive..You say "Yes". We ask you
if there are any complaints about fit or finish...You say it was
"Perfect". We tell you to send the damn thing back as we don't want you
to have our product...We tell you you flunked the I.Q. test when you
paid $25,000.00 for an 80 horsepower 850 lb motorcycle. They are just
air pumps and unless you modify them from the piston crown upstairs
they are just not going to make large gains in power...Certainly not a 46% gain over stock. Ask Jerry Branch,
he went through that more than 30 years ago searching for the 100 hp 80" EVO. Born every day.
You order $1,350.00 worth of parts on package
deal for $1,100.00 and 1 1/2 years later you call us up wanting a full
refund on one of the parts you never used...We keep records. You don't
return the prom dress after the prom. You call up thinking we don't
remember who you are because it was 5 or 10 years since you last
surfaced...and we remind you of what happened before.
You call us up, order a part at the advertised price then four weeks later you call us up and say the part is too expensive. Two months go by and the item is not returned. One day the part shows up and we refund the money less a 15% restocking fee. You then complain to the credit card company you should not have to pay a restocking fee for an item you ordered and have had for three months even though the published terms and conditions are 15%. Life's Good Racing. Get real.
You call us up wanting assurances of performance,
looks, and specifications for an exhaust system design we do not make
nor offer. We tell you a picture you have seen on our website is not
for your model bike and has no bearing for your particular bike. We
offer you items that we do make for your particular bike. We tell you
after a lengthy exchange of emails that "We are not in the business of
placating people by giving verbal descriptions and assurances they are
looking for just to get their money…Especially when they want something
that we do not make for their bike or when they want something to be
exactly like another part we make that does not fit their bike."
Customer then calls us arrogant and posts negative reviews of our
business on the internet. Adam Block.
We support your racing projects for 35 years spending
very large sums of money and even more than that in time. You then tell
us something we that cannot mention and we simply remove all of our
technical support and specialized turbocharger $20,000.00 control
systems. You now get to face your own limitations and learn to pay for
things. Bullshit and rose colored visions of the past do not cut it.
Your bike is going to be in a magazine and you are really going to help us! Ha! EAT SHIT AND DIE!